IT Specialist

For an Information Technology (IT) Specialist, specific duties vary by hiring agency. Examples may include: Performing routine and recurring assignments involved in installing and configuring computer hardware, software, operating systems, networks, applications, and printers and scanners. Performing ongoing monitoring, maintaining, and updating of computer systems, networks, and applications to include diagnosis of recurring network problems and service interruptions. Assisting users with IT-related issues, including hardware and software troubleshooting, and providing solutions to ensure optimal system performance. Performing routine IT system security duties in support of the management of the IT security program and protection of company IT assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Utilizing approved artificial intelligence (AI)-enabled tools to assist with research, information gathering, document summarization, and p