Manager, Client Success & Technical Solutions

About the Team The Client Success & Technical Solutions Team Manager will play a pivotal role in leading and scaling the DoorDash for Business Customer Success Team - owning the strategy and building scalable solutions that drive seamless onboarding, activation, and long-term retention. This team is the backbone of the client experience, responsible for guiding every customer from their first touchpoint through post-launch success. As DoorDash for Business expands its core product offering for corporate clients - including catering and group orders - this team is evolving to take on greater ownership of overall customer health in an increasingly complex environment. That means the Team Lead must be able to cut through the noise, prioritize ruthlessly, and keep the team laser-focused on the actions that actually move the needle for customers rather than getting lost in the weeds. About the Role As a leader of our Client Success Team , you will oversee 6-9 CSMs, inc