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Medical Support Assistant (Advanced)

Veterans Health Administration

Dover, Delaware$52k – $68k2d ago

About the role

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties of a Medical Support Assistant (Advanced) include but are not limited to: Care in the Community (CitC): Typing, filing, data entry, scheduling appointments and tests. Ensuring transfer of medical records from and to the VAMC and other facilities. Scheduling patients' appointments and/or consults. Tracking patients' appointment status in the community and maintaining spreadsheets to validate data tracking. Researching and maintaining an updated database of community medical services to assist Veterans with locating medical care in the community. Health Administration Service (HAS): Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Collects and updates insurance information from

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