Supervisory Passport Specialist

Serve as an authority on resolution of highly complex citizenship cases and unique adjudication problems referred by subordinate supervisors. Monitors the overall quality and quantity of the work of Section personnel. Devises and implements internal controls to assure the laws, regulations, policies and procedures are adhered to. Responsible for managing and directing the entire passport adjudication function for the regional Passport Agency/Center of assignments. Approves the submission of personnel action request for the filling of vacancies, reassignments and promotions, and request for changes in position classification. Review adjudicative decisions by subordinates in disputes cases, using tact and discretion in developing solutions to balance the needs of passport applicants with those of the Department.