Administrative Services Clerk

Additionally, the incumbent provides technical and administrative support for procurement and attorney services. Some lifting may be required. Customer service responsibilities: Provide courteous customer service to the public, litigants, and bar, which includes furnishing basic case and procedural information. Act as receptionist. Answer and route calls. Assist the public in the use of computerized databases. Receive and process documents for filing. Responsible for ensuring that paper and electronic documents are correctly routed. Check for prior or prohibited filing. Identify expedited, emergency, or high-profile matters and notify appropriate staff upon receipt. Retrieve files and make copies of records for court personnel, attorneys, and others. Prepare, ship, and retrieve records from the appropriate Federal Records Center. Inform customers and others of required fees. Receive payments and issue receipts. Secure payments in cash register. Balance cash drawer at the end of the day