Management and Program Analyst (Technical Support Management Specialist)

Manages the administrative aspects of all technical support programs, (Quality Assurance, Airspace & procedures, training, etc.) Provides management with advice and counsel on the operation of technical support systems for implementation, and planning purposes. Incumbent performs a variety of technical functions independently and ensures that all required content is reviewed and prepared in a prescribed timeframe. Applies experience and advanced knowledge of analytical and evaluative methods, techniques and concepts to plan and accomplish assignments. Responsible for the analytical activities to provide management with accurate, timely and authoritative information to enable decisions. Uses quantitative methods and techniques to assists more-experienced analysts in creating comprehensive reports from data and analysis as requested by management. Performs data analysis and synthesis of large databases. Conducts analyses in the review and evaluation of program activities. These analyses