Veterans Service Representative (Authorizer)

Serving as the primary authorizer for unusually complex claims, including terminations and disallowed benefits. Providing second-signature approval on high-level administrative decisions to ensure technical accuracy and completeness. Analyzing and decide on complex military service claims - such as character of discharge, presumed death, line-of-duty determinations, and fraud. Reviewing decisions prepared by Veterans Service Representatives (VSRs), ensuring clarity, thoroughness, and empathetic wording. Clearly explaining final complex decisions to Veterans via mail, phone, or in-person. Drafting Statements of the Case (SOC) for authorization appeals and guide Veterans through post-decision processes. Accurately entering adjudication data in electronic systems, generate award notifications, and issue benefits payment decisions. Reviewing incoming case documentation, perform routing or take action as appropriate on mail evidence. This is not a virtual or remote position. Promotion Poten