Facilities Operations Control Representative (Coral Gables campus)

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The Facilities Operations Control Representative serves as a liaison to faculty, staff, and facility managers to ensure the safety of facility occupants and guarantee the smooth operations of all facility functions and operations. CORE JOB FUNCTIONS Answers phone calls with appropriate greeting, and addresses and resolves issues or transfers to appropriate staff. Enters, transcribes, records, stores or maintains information in written or electronic form. Monitors and responds to email requests received through customer service email accounts. Ensures that alarm notifications received through electronic monitoring, security or email are accurately reported. Oversees work order control and management. Distributes