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Quality Assurance Technician

Social Security Administration

Independence, Missouri$41k – $54k8d ago
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About the role

This is an entry level / trainee position. Employees work in a training capacity towards the GS-07 full performance Quality Assurance Technician position. Employees are responsible for the quality assurance of contractor workloads on a multitude of activities involving all aspects of the folder storage operation of the NRC. Many duties are unique to the NRC and require specialized skills to process the complex assignments. Duties at the full performance level include the following: Responds to disclosure requests received from government agencies and other third parties and provides advice to peers and contractor employees on complex, routine and non-routine folder storage issues. Develops and maintains review sheets, logs, spreadsheets, and databases necessary to the everyday operation in an ever-changing workflow picture. Maintains and performs daily updates to the shipping information on SSA NRC workstations for all SSA offices to ensure accuracy of all folder shipments. Tracks lost

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