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Senior Manager - Relationship Management

Mercury

San Francisco, CA, New York, NY, Portland, OR, or Remote within United States$221k – $276k25d ago

About the role

Every great company eventually faces the same question: how do you turn your best customers into the engine that fuels growth? The companies that get this right know that the best way to grow is to help your top customers scale. Their success becomes the blueprint the next wave wants to follow. Mercury is building a complete financial stack for ambitious businesses. Our Relationship Management team owns our highest-value customers. When this group thrives, Mercury thrives. We exist to make sure these customers don't just use Mercury, but see us as a strategic partner in their growth. We're looking for a Senior Manager to lead a team of Relationship Managers, coach them, and drive commercial results across a growing book of accounts. You'll start with 4 to 5 direct reports, intentionally small so you have space to build the right systems, coaching rhythms, and workflows before scaling up. You'll also help us figure out what

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