Systems Support Specialist
U.S. Courts
Detroit, Michigan$66k – $82k22d ago
About the role
The work is performed in an office setting and may occur at divisional offices. Physical effort may be involved in moving, connecting, or troubleshooting heavy equipment and systems. Occasional travel inside and outside of the district is required. Duties may require working during non-business hours and/or being on call. Duties include, but are not limited to the following (a full list is available upon request): Provide end user support to onsite and remote workers for all applications supported and systems customized for local use. Oversee the day-to-day operation of applicable technology used in the court to ensure reliable and effective operation. Perform requisite programming to systems to accommodate local needs. Troubleshoot devices at the hardware level, such as serial or hardware device level interfaces. This may include controlled distribution systems and wireless systems. Configure devices and systems for proper operation using available software and hardware and via remote
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