Program Support Assistant (Caregiver Support Program)

Duties include but are not limited to: Provide comprehensive clerical, administrative, and business support to the Caregiver Support Program to ensure smooth and efficient daily operations. Manage the intake, receipt, indexing, and secure transmission of health and administrative documents in accordance with VHA privacy and security requirements. Track and monitor application status, wellness visits, program census, and other operational data needed for CSP workflow and performance measures. Collect, organize, and review workload and fiscal reports to ensure accuracy and completeness in support of program reporting requirements. Prepare correspondence, written reports, official memos, meeting minutes, and other program documents using proper VA formatting standards. Maintain calendars, schedule meetings, coordinate administrative activities, and assist with prioritizing tasks across CSP staff and multiple service locations. Provide professional customer service to Veterans, caregivers,