Customer Service Assistant (m/f/d)

Customer Service Assistant (m/f/d) Remote position | Germany | Part‑time (25h/week, 5 days/week) To support our growth in Germany, CIPEM (ICAPE Group subsidiary) is looking for a Customer Service Assistant (m/f/d) with a first experience in customer service, sales administration or international business. This is a part‑time remote role, working 25 hours per week over 5 days. Your role You will support the daily management of customer orders and ensure smooth coordination between customers, suppliers and internal teams. You will play a key role in delivering high‑quality service and maintaining strong customer relationships. Our solutions include: Custom‑made technical parts (plastic, metal, batteries, power supplies, cables, keyboards, transformers, etc.) Electro‑mechanical components for multiple industrial sectors Your responsibilities Process and follow up customer orders in line with contract review Support the creation and maintenance of strong, trus