Human Resources Assistant (Benefits)

This position is located in the Talent Payroll, Benefits and Retirement Section, Talent Services and Systems Division, Human Capital Directorate, Chief Operating Officer. The incumbent performs generalist duties related to HR and its servicing of the Library of Congress. Duties relate to the areas of interpreting and applying a variety of guidelines and/or regulations, utilizing computer technology and software applications, and interacting collaboratively with HCD staff in a team environment and with Library employees. Provide HR services by communicating in writing and responding to service requests and questions, emails, and other communication tools such as presentations and Word documents. Understanding the application of customer service principles is critical. The incumbent will be trained on reviewing and processing the full range of personnel/pay actions. Will be trained on researching and applying applicable laws and regulations and establishing and maintaining employee Offic