Director Service Center Operations

U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS). We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities. Service Center Operations Directorate (SCOPS) adjudicates applications and petitions for persons seeking immigration benefits that do not require in-person processing or interviews. Major Duties The Director, Service Center exercises executive leadership in carrying out all delegated authorities and responsibilities for planning, directing, managing, and coordinating the activities of the Service Center to include processing and adjudicating applications and petitions for immigration and nationality benefits and privileges. Administers key national goals and priorities of the immigration benefits program and is responsible for results to Headquarters' senior management. Collaborates with Headquarters in the formulation and application