Information Technology Specialist

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee. Monitors system performance, identifies issues, and coordinates across teams for timely resolutions to ensure safe and reliable mission or training operations. Analyzes complex operational data and defines requirements to refine procedures, tools, or system configurations for mission readiness. Oversees development of technical documentation, procedures, and defines training materials to support operational teams Leads a team to troubleshoot complex technical issues and clearly communicates the issues, impacts, and recommendations. Sets strategy for new technologies or system updates to determine operational impacts and recommends implementation strategies. Provides senior technical leadership and troubleshoots reported issues to maintain