Financial Customer Liaison

Acting as the primary point of contact for Defense Finance and Accounting Service (DFAS) personnel on all matters related to material sales, accounts receivable, and associated receivables issues. Providing input, direction, and information related to resolving billing issues. Supporting the customer operations organization, including Customer Relationship Management (CRM) Cells and Item Planning Teams (IPTs). Working with DFAS on complex accounts receivable issues and related processing requirements, including researching and resolving payment collections and Interfund issues, generating and transmitting bills, and monitoring payment collections. Coordinating with the customer account specialist on billing and collections data. Monitoring systems for accounts receivable issues.