Sr Strategy & Planning Associate, Pickup Merchant/GTM Lead

About the Role Scaling Uber's largest growth bet requires operational excellence and rigorous execution. We are looking for a Senior Operations Manager with a strong program management lens to drive the global Pickup program. You will be the "engine room" of the team, ensuring our 3-Phase Growth Bet plan is executed on time across all regions, while leading special projects focused on improving the margin profile of the business. What You'll Do - Global Program Governance: Manage the "Growth Bet" execution plan. You will coordinate with regional leads in US&C, EMEA, and APAC to track progress against the 3 phases: Foundations, ISP Setup, and Execution - Margin & Profitability Projects: Lead special projects designed to improve the program's margin profile. This includes workstreams on reducing Unfulfilled Order (UFO) costs, fraud mitigation, and optimizing variable spend - Operational Scalability: Identify manual processes (e.g., manual merchant outreach, menu upd