Operations Support Specialist

Serves as a subject matter expert in one or more administrative and management program areas, including Human Resources and Benefits; Budget, Acquisition, and Travel; or Property, Supply, Facilities, Security, Emergency Management, and Safety. Drives improvements in productivity and operational efficiency by assessing program performance and resolving issues affecting administrative effectiveness. Represents the organization at meetings and conferences, providing guidance, recommendations, and briefings to decision makers on assigned program area. Provides customer service support and coordination across areas that may include Property, Security, Safety, and Facility Management; Staffing, Benefits, and Performance Management; and, Travel, Acquisition, and Financial Management. Updates data systems and spreadsheets, resolves discrepancies, and tracks and reports key metrics and requirements to leadership and management.