Program Support Assistant

Duties include but are limited to: Performs general program support work such as the collection, compilation, research, and/or tracking of data and program information. Prepares, executes, and/or tracks program specific information, such as a variety of informational requests, data for congressional inquiries, grants, business agreements, etc. Utilizes a personal computer with a variety of software applications in order to perform the clerical work and to retrieve information from such databases/reports Prepares statistical reports and other various workload reports relating to performance measures for providing services to veterans. Prepares data in different formats for recurring reports concerning performance improvement projects, etc. Performs information research functions such as general files, database searches, prepares detailed charts and graphs using various software. Assist with timekeeper for designated T&L Unit and alternate timekeeper for other T&L Units as needed for cov