Case Manager Reviewer

The incumbent serves as a Senior EEO Case Manager Reviewer providing expert analysis and oversight of complex EEO case files to ensure compliance with federal laws, regulations, and agency policy. Reviews procedural decisions, determines claim acceptability, and recommends case dispositions. Conducts quality assurance reviews, identifies systemic issues, and ensures accurate documentation supporting determinations and appeal rights. Provides technical guidance and training to staff to improve consistency, timeliness, and regulatory compliance across the EEO program. Major Duties: Review procedural decisions and case files to ensure compliance with applicable laws, regulations, and agency policies. Analyze EEO case documentation and case law to determine the acceptability and proper disposition of claims. Evaluate procedural decisions, including final agency decisions, for accuracy, completeness, and appropriate application of legal standards. Determine whether claims are properly frame