Equal Employment Specialist (Senior Counselor)

Apply EEO regulations, policies, caselaw/court decisions, and executive orders to counseling activities. Review counselor work products for accuracy and compliance with EEOC regulations and MD-110 and 29 CFR Part 1614 (reg governing Federal Sector EEO Complaint processing). Provide technical guidance on counselor reports, correspondence, and other case related documentation. Monitor complaint tracking systems for timely and accurate data entry and case documentation. Monitor the ORM Genesys Complaint Hotline to ensure quality customer service and professionalism. Mentor lower graded counselors on EEO counseling processes and requirements. Evaluate requests for extensions to ensure compliance with established processing timelines. Work Schedule: Full-time, Monday to Friday flexible between 6 a.m. and 6 p.m. daily. Compressed/Flexible: Available. Telework: Available, per agency policy. Position Description/PD#: PD41152A Relocation/Recruitment Incentives: Not authorized. Financial Disclos