Equal Employment Opportunity Assistant

As an EEO Assistant, you will perform a wide range of administrative duties in support of the office staff to include answering phones, greeting walk-in customers, preparing, and reviewing correspondences, and fully utilizing Microsoft Office applications as well as internal VA software programs. The ideal incumbent applies competent care, sound judgement, skill, and professionalism. The duties below reflect those at the full performance level. Applicants at lower levels will perform the same duties in a developmental role. Major Duties: Prepare EEO correspondence in VA software database E2 for distribution to Equal Employment Opportunity Commission (EEOC) as well as regional counsel. Maintain sensitive data in VA software database E2 on a daily basis ensuring accuracy of manual data entry into the system. Review for accuracy correspondence in the EEO complaint process through the use of stored letters in the automated tracking system. Correspond with internal and external customers vi