SUPERVISORY QUALITY ASSURANCE SPECIALIST

You will be responsible for the quality and delivery of department programs and products, report directly to the Department Head and supervises a subordinate staff performing the work of the department. You will plan, direct, and administer the work of the division to be accomplished by subordinates through analysis of workload. You will set and adjust short- and long-term priorities, prepares schedules for completion of work assignments and provide redirection as required. You will review work of subordinates in relation to division and department objectives to ensure conformance to established quality objectives and practices. You will plan and oversee implementation of training programs to develop and maintain capability in newer procedures and modifications of older procedures. You will develop and sustain professional and collaborative relationships with these entities for the successful performance of the duties You will develop metrics to provide predictive tools for identifying