Supervisory Health System Specialist

Responsible for the Patient Relations Department, conducts surveys, complies data, statistics and analyzes the data results for periodic reports. Works to train/re-train personnel, and establish/refine to maximize efficiency in support of clinic operations. Maintains liaison with higher echelons staff in Patient Administration, Chairmen of departments, Executive and Commanding Officers, other offices at Naval Medical Center and the Administrative section. Assists in the monitoring of the quality of care and works in conjunction to correct problems. Responsible for the establishment and maintenance of all non-personnel contracts, ensuring maximum value for the government. Supervised employees may include Federal civilian employees, federal military or uniformed service employees, volunteers or other noncontractor personnel. Assigns work to subordinates based on priorities, difficulty of assignments, and the capabilities of employees.