HUMAN RESOURCES SPECIALIST (EMPLOYEE BENEFITS)

GS-11: The primary purpose of this position: is to serve as a senior subject matter expert of civilian employee benefits and retirement programs with responsibility for providing the most complex administration, advisory services and counseling on employee benefits and entitlements in a regionalized environment for 145,000 Air Force-serviced civilian employees world-wide. Duties: Serves as a senior employee benefits specialist who is the subject matter expert responsible for resolving technically complex/difficult, sensitive and volatile problems/issues in all aspects of retirement benefits and coverages that require substantial knowledge of Federal insurance laws, regulations, and procedures. As a subject matter expert; exercises extensive knowledge, skill and application of employee benefits principles and evaluative methods sufficient to advise on and/or resolve incoming calls/inquiries that are technically complex/difficult, sensitive and volatile in nature Serves as a senior emplo