Supervisory Information Technology Specialist
National Endowment for the Arts
Washington, District of Columbia$144k – $187k8d ago
About the role
Planning and managing agency infrastructure operations across cloud, network, and systems to maintain secure, reliable, and efficient service delivery. Implementing and tracking infrastructure performance measures. Maintaining disaster recovery and business continuity procedures to support mission continuity. Leading technical administration of the NEA Azure environment and on-premise platforms, including Windows Server, Active Directory, Microsoft 365, storage, and backup services. Overseeing network services and configurations, including VPNs, firewalls, routers, and switches, to ensure connectivity, security, and operational stability. Coordinating infrastructure modernization efforts by defining requirements, developing project documentation and test plans, and supporting implementation aligned with agency priorities. Partnering with the CISO and stakeholders to implement infrastructure security controls and address compliance requirements, including NIST 800 series and FedRAMP-ali