Program Analyst

Gathers, documents and manages requirements for features and projects. Supports the Product Owner in defining the product roadmap and prioritizing features. Conducts discovery and analysis to provide clarity and details for decision-making. Leads or participates in discussions with stakeholders to gather and document business requirements. Develops artifacts, such as process workflows, user stories, and acceptance criteria, to define features for implementation. Creates and updates documentation in a shared repository (Confluence), detailing business specifications and design. Develops user story tickets in Jira and Hive, making necessary changes based on new discoveries or feedback. Communicates product goals and metrics to stakeholders and team members, ensuring alignment. Identifies, monitors and addresses potential product risks within a project or workstream. Ensures that products comply with federal regulations and other relevant standards. Serves as a liaison and facilitator bet