Customer Success Engineer

ABOUT E2B E2B is a fast-growing Series A startup with 8-figure revenue. We've raised over $37M since our founding in 2023. Our customers include companies like Microsoft, Perplexity, Hugging Face, Manus, and Groq. We're building the next hyperscaler for AI agents. ABOUT THE ROLE We are looking for our first Customer Success Engineer to lead post sales efforts and ensure that customers are getting the best utility possible from E2B. E2B's customers split between thousands of self-serve developers and a small set of enterprise accounts running production AI agents. We offer plans to self serve users as well as enterprise users. This role owns both. Half your week is inside our usage data. Write queries that surface cold accounts, silent churners, and healthy-looking accounts about to hit a limit. Reach out, figure out what's blocking them, fix it or escalate. The other half, you're the named technical contact for a portfolio of enterprise accounts. You know their use cases, their ar