Medical Support Assistant (Personnel Reliability Assurance Program/Executive Health)

Provide advanced administrative support to the Personnel Reliability Assurance Program. Screen medical records for required documentation and suitability factors. Direct emergencies to appropriate personnel. Extract information from medical systems and databases to assemble packets and ensure documentation is complete, accurate, and properly formatted Schedule appointments using automated systems and verify patient eligibility for services Provide information regarding appointment availability, clinic procedures, and administrative requirements. Answer non-clinical questions and refer clinical inquiries to appropriate medical staff. Coordinate referrals, consultations, and follow up appointments with internal and external clinics.