TELECOMMUNICATIONS SPECIALIST (CYBER)

Develop, implement, and maintain processes for Readiness Assessment and Performance Management reporting, and ensure data collection from site performance and commissioning evaluations follows standardized quality assurance procedures. Conduct technical evaluations of telecommunications facilities to ensure sustained service performance levels comply with Service Level Agreements, organizational directives, and applicable national, departmental, and industry technical standards. Analyze collected data to identify immediate operational deficiencies and recommend necessary corrective actions, providing direct technical assistance to customers to ensure system and facility optimization. Interpret assessment data to identify trends and risk factors, producing comprehensive reports, briefings, and data visualizations on the operational readiness of facilities and enterprise-level network infrastructure. Develop, manage, and optimize Quality Assurance Branch SharePoint Online pages, lists, a