Strategic Operations Officer

Serves as the principle operational authority, exercising independent judgement to design, implement, and sustain operational systems and frameworks that enable COP leadership to focus exclusively on strategic, policy, and stakeholder priorities. Works directly with Shared Service liaisons and providers across human resources, finance, IT, facilities, procurement, and administrative support. Attends Center/Office/Program (COP) Senior Leadership team meetings and All Hands meetings as a standing member and provides operational updates, raises concerns, and contributes to strategic discussions. Analyzes current processes, identifies inefficiencies, and implements improvements. Establishes operational policy, governance frameworks, and decision criteria for the Center/Office/Program (COP); issues guidance that is binding on operational staff and shapes how the COP interfaces with Office of Operations (OO) shared services. Conducts expert-level data analysis to identify trends, systemic pe