Administrative Support Assistant (Office Automation)

Uses a variety of databases to pull standardized reports, analyze basic data, and provide recommendations and information to leaders. Assesses and forecasts demand, measures capacity, and provides oversight of ongoing access improvement initiatives. Monitors referral processing compliance and reviews patient access metrics for the team. Plans and schedules work to be accomplished by subordinates. Serves as the principal Patient Centered Medical Home Team office manager performing clerical, office automation support, and administrative duties to ensure operations run efficiently. Coordinates with the Referral Management Center to ensure patient specialty appointments are scheduled and results received by appropriate Primary Care Manager. Procures and maintains administrative supplies and equipment. Creates and maintains files, records, and minutes from a variety of organized meetings.